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June 22, 2024 by Vertical Axion
How connected is your business? Have you gone so far as to implement the latest technology into your point of sale, marketing efforts, or customer loyalty programs? If not, you’re missing a huge opportunity. Small businesses–establishments with 500 workers or less–comprise 99.9% of the economy, according to the U.S. Small Business Administration. That averages 33,185,550 […]
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June 21, 2024 by Vertical Axion
Zoom Introduces Post-Quantum End-to-End Encryption The security features of Zoom are getting a big boost. Post-quantum end-to-end encryption (E2EE) is now available in Zoom Meetings. This new encryption standard will soon be offered in Zoom Phone and Zoom Rooms. End-to-end encryption scrambles the call’s content so that only the people involved can read it. Businesses […]
June 20, 2024 by Vertical Axion
Some business owners obsess over the Google algorithm, appeasing it with keywords, clear and concise website layouts, and more. These factors are crucial for ranking highly on SERPs so searchers find that company instead of its competitors but do mobile apps deserve that same consideration? Below are the pros and cons of building a mobile […]
June 19, 2024 by Vertical Axion
On May 23, 2024, a Microsoft outage caused widespread disruption to several popular services. These include Bing, Microsoft’s Copilot programming assistant, ChatGPT’s internet search, and DuckDuckGo. The outage began around 3 AM EDT and appeared to affect users in Asia and Europe. Users reported seeing a blank page or an error message when accessing Bing.com. […]
June 18, 2024 by Vertical Axion
Your business operates in a very different space to a few decades back. Before, everyone threw around ideas for cold calls and advertising gimmicks at in-person meetings. Today, business owners and employees are more likely to swap messages online, leverage artificial intelligence, and look up terms like “malvertising” as your business keeps up. Cyberattacks are […]
June 17, 2024 by Vertical Axion
The explosive growth of artificial intelligence has many business owners looking to leverage the technology. One of the best ways to maintain operational efficiency and support greater productivity is to begin automating routine tasks with AI. Discover more below. How AI Can Help With Task Automation AI uses powerful algorithms and machine learning to analyze […]
June 15, 2024 by Vertical Axion
Your small business experience might include those popular business conferences, which, at one point, solely used computers and projectors to display charts and graphs as the speaker discussed company statistics or goals. Post-pandemic, these handy technological tools do so much more, including connecting people from different locations to partake in that same meeting from wherever […]
June 14, 2024 by Vertical Axion
In recent months, cybersecurity researchers have found that a new ransomware strain has been affecting certain businesses using Windows desktops and devices that are still relying on old operating systems. Below, we’ll explain how this works and what it could mean for your company, small or large. New ShrinkLocker Ransomware Using Visual Basic Scripting, hackers […]
June 13, 2024 by Vertical Axion
When your business experiences an equipment failure, the ripple effects can be widespread and costly. Just a few hours of unplanned downtime can push projects off schedule, interrupt customer service functions, slow down productivity, and affect customer relationships. Longer disruptions can have even more dire consequences, including major revenue losses. What if there was a […]
June 12, 2024 by Vertical Axion
Wireless connectivity is on the cusp of a significant leap forward with the arrival of WiFi 7. This new standard is better in many ways than WiFi 6 and WiFi 6E. Here’s a breakdown of WiFi 7’s key strengths: Exponential speed increases. WiFi 7 delivers blazing-fast speeds, reaching up to 46 Gbps, four times […]
June 11, 2024 by Vertical Axion
Buyers are every business’ lifeline. If in short supply, whether due to poor advertising, high competition, or a lack of personalized customer experiences, small companies falter with a low return on investment. In the latter case, where business owners don’t connect with their consumers, businesses tank simply because they cannot build loyalty. We’ll explain how […]
June 10, 2024 by Vertical Axion
You’re working on a confidential project in Microsoft Edge for Business, a key piece of information appears on your screen. You instinctively hit the “Print Screen” key to capture it. However, instead of the usual screenshot, a black screen appears. Frustrating? Perhaps. However, for businesses that prioritize data security, this new feature in Edge for […]
June 8, 2024 by Vertical Axion
Running a small business is a whirlwind. Between managing finances, marketing your brand, and ensuring customer satisfaction, keeping operations efficient can feel like a constant battle. Fortunately, technology upgrades can be your secret weapon in this fight. The Power of Up-to-Date Software Hackers are constantly searching for vulnerabilities in outdated software, and yours could be […]
June 7, 2024 by Vertical Axion
Businesses nationwide have recently switched to the new Arc browser for its shortcuts, previewing ability, and lighter and cleaner design. Having gained monumental traction in such a short period, it competes with longstanding browsers like Google Chrome, Microsoft Edge, and Firefox. However, new malvertising efforts are threatening many companies that are making the switch. How […]
June 6, 2024 by Vertical Axion
In a move welcomed by IT administrators, a recent update to the Windows Update for Business deployment service offers greater flexibility in managing feature updates for Windows 11. Previously, feature updates were mandatory, downloaded and installed automatically after a short deferral period. The new policy allows IT admins to designate feature updates as optional. This […]
June 5, 2024 by Vertical Axion
AI-driven chatbots are changing the way businesses interact with their customers. They can help companies better connect with customers, streamline customer service, and reduce cost. Let’s take a closer look at how chatbots can transform your customer service strategy. Provide Customer Service 24 Hours a Day, 7 Days a Week Chatbots can provide customer […]
June 4, 2024 by Vertical Axion
Take off your business owner hat for a second and think back to when you were on the fence about a company as a customer. How did you approach the uncertainty in your buying journey? If you’re like most customers, you scrolled to scour the review section for a genuine opinion from a person with […]
June 3, 2024 by Vertical Axion
Any business owner in the modern world already knows about phishing. It has been around for decades, as criminal “conman” practices use fraudulent emails or other written items to fool readers. People believe the document derives from a legitimate source, perhaps due to a copied letterhead or a realistic email address, so they follow the […]
June 1, 2024 by Vertical Axion
Is your browser updated? What about your company’s preferred browser? If not, your business, employees, and customers might be facing security vulnerabilities on its various operating systems. A Recent Example of Google Chrome V8’s Cybersecurity Vulnerability Affecting All Types of Businesses One recent zero-day security vulnerability serves as a great example of why your business […]
May 31, 2024 by Vertical Axion
Clear information technology (IT) policies make up part of the backbone of a secure and thriving business. Companies are becoming more reliant on IT, necessitating guidelines that protect both the technology and the business. Let’s explore these guidelines and their importance. The Importance of IT Policies IT policies help maintain operational integrity by preventing the […]
May 30, 2024 by Vertical Axion
Many web browsers have encountered issues with displaying webpages correctly, and a recent bug in Google Chrome caused frustration for users who experienced temporary page disappearance when switching tabs. The Problem Reports surfaced on online forums where users described webpages turning blank when switching between open Chrome tabs. This meant that content, like documents or […]
May 29, 2024 by Vertical Axion
Data is the lifeblood of businesses. From customer records and financial information to marketing materials and internal documents, critical business information is stored electronically. That’s why data loss can be a devastating setback for any company. Lost data can lead to operational disruptions, lost productivity, and even legal penalties. Fortunately, there are effective ways businesses […]
May 28, 2024 by Vertical Axion
As a small business owner, safeguarding your company’s information is important. Implementing 2-factor authentication (2FA) can significantly enhance your business’s security, adding an extra layer of protection to your accounts and devices. It is crucial for businesses to adopt stronger security measures. This is where 2FA comes into play. How 2-Factor Authentication Enhances Business Security […]
May 27, 2024 by Vertical Axion
Businesses rely on technology to operate smoothly. Computers, networks, and various software applications are essential for daily tasks. However, technical problems can arise at any time, disrupting business operations. This is where IT support plays a crucial role. IT support helps ensure business continuity and addresses technical issues effectively. What is IT Support? IT (Information […]
